For help with Ichi, contact support by email at vaidd.coding@gmail.com.
What to Include
When you write, include:
- The app name, Ichi.
- Your device model and iOS version.
- A short description of what happened.
- The steps you took before the issue appeared.
- Whether iCloud sync or subscriptions are involved.
Please do not include passwords, payment card details, or other sensitive information in support emails.
App Store Subscriptions
Ichi subscriptions are managed by the App Store. To cancel or manage a subscription, open the App Store app, select your Apple Account, then open Subscriptions.
Billing, refunds, payment methods, and renewal receipts are handled by Apple. The developer cannot view or change your personal billing details.
iCloud Sync
Ichi may sync preferences and ritual data through your private iCloud account. If sync does not appear to work:
- Confirm iCloud is enabled on each device.
- Confirm you are signed in with the same Apple Account.
- Confirm iCloud Drive and app data syncing are allowed in Settings.
- Leave the app open briefly on each device so iCloud has time to update.
Privacy
Ichi does not use analytics SDKs, third-party tracking, or advertising. Personal ritual data stays on your device or in your private iCloud storage.