For help with TrainHealth, contact support by email at vaidd.coding@gmail.com.
What to Include
When you write, include:
- The app name, TrainHealth.
- Your device model and iOS version.
- Whether you are using the Apple Watch companion app.
- Whether Apple Health permissions are enabled.
- A short description of the issue and the steps that led to it.
Please do not include passwords, payment card details, or other sensitive information in support emails.
Workouts and Apple Watch
If workout logging or Apple Watch sync does not behave as expected:
- Confirm the latest TrainHealth version is installed on both iPhone and Apple Watch.
- Confirm Bluetooth and Wi-Fi are enabled.
- Restart both devices if the watch app does not appear to sync.
- Check Health permissions if workout data does not appear in Apple Health.
Apple Health Permissions
TrainHealth uses Apple Health only when you grant permission. You can review or revoke permissions in the Health app or in iOS Settings.
If data appears missing, confirm that TrainHealth has permission to read or write the relevant workout, body weight, and fitness metrics.
Subscriptions
TrainHealth Pro subscriptions are handled by the App Store. Use the App Store app to manage, cancel, or review subscription billing. The developer cannot access your personal payment information.